(Senior) Customer Application Consultant WMS
Become a trusted advisor to our existing customers and help them get lasting value from Astro WMS®
**This position is open for Dutch residents only**
Do you enjoy building trusted relationships with customers and truly understanding their business? Do you have hands-on experience with warehouse management systems as a consultant or superuser? And do you enjoy continuously improving solutions together with existing customers? If so, this might be the perfect opportunity for you!
We are currently looking for an experienced, logistics-savvy professional to join our Customer Excellence Team in Breda. In this role, you will work closely with our existing customers and internal teams to continuously improve and optimize Astro WMS®, our world-class warehouse management system.
Who we are
Consafe Logistics is a software development company. We design a product and technology that makes warehouse operations of logistics and supply chain companies smarter, more effective, and thus more sustainable. We have been in the business for more than 40 years, providing warehouse management systems for many great brands and organizations all over the globe, and we still love doing it!
We also know that we would be nothing without our talented co-workers. Our ambition is to become the most attractive workplace in the supply chain industry in Europe, so we continuously strive to provide our employees with long-term development and career opportunities. Learn more about us here.
About the role
As Customer Application Consultant at Consafe Logistics, you will join our Customer Excellence Team and help existing customers get the most value from Astro WMS®. You will be responsible for several customers and act as their trusted point of contact for improvements, change requests, and day-to-day application needs. By analysing warehouse processes and translating customer needs into practical solutions, you will help customers run their operations in the best and most efficient way.
You will work closely with customer key users and colleagues across Consafe Logistics to analyse issues, design and document solutions, configure changes, test software, and support successful delivery. The role combines customer contact with functional and technical problem-solving and includes regular customer site visits.
Key responsibilities
Maintain close contact with existing customers and understand their evolving needs
Analyse warehouse processes and identify opportunities for improvement
Translate customer needs into solutions and change requests
Configure Astro WMS® to align with specific customer requirements
Troubleshoot issues and test software and configuration changes
Coordinate and support the implementation of agreed changes
Your profile
You are a driven, collaborative professional with a deep understanding of warehouse operations and a strong IT mindset. You are passionate about solving real-world logistics problems and thrive in a customer-facing environment. You enjoy building lasting relationships with the same customers, while developing a deep understanding of their business and evolving needs.
We believe you will succeed in this role if you have:
A degree in Logistics, Engineering, or IT (or a combination of both)
Experience with warehouse management systems, either as a consultant or superuser
A hands-on approach and solid skills in systems implementation and configuration
Strong analytical thinking and a structured, solution-oriented mindset
Fluency in Dutch and English
What we offer
Professional growth: We are on an exciting growth journey, so your potential to have an impact and build your career within the organization is remarkable. We support your work-life balance and develop your competence according to your individual goals and needs.
Inspiring business environment: You will have the opportunity to work together with prominent international brands, travel, gain experience from various industries, and drive the evolution of state-of-the-art WMS solutions for the future.
A strong community: At Consafe Logistics, we live by our four core behaviors, Together We Get There, Be Accountable and Act, Strive for Greatness, and Delivering Superior Customer Value. We have an open and inclusive company culture, where we always find occasions to celebrate and have fun together.
For this role, we offer a competitive base salary, along with benefits such as:
8% holiday allowance and 25 holidays per year
Year-end payment based on individual performance
Lease car or mobility allowance
Collective pension scheme
Vitality budget
Other
This position is based at our Benelux office in Breda, the Netherlands. However, regular customer site visits are a natural part of the job. Please submit your application as soon as possible. We will be reviewing candidates continuously.
Contact
For more information on the recruitment process or questions about the position, please contact hiring manager Jet Jenniskens (Customer Excellence Team Lead) at jet.jenniskens@consafelogistics.com or People & Culture Partner Charlotte Menting at charlotte.menting@consafelogistics.com.
We look forward to your application!
- Department
- Operations
- Role
- Application Consultant
- Location
- Breda
- Remote status
- Hybrid
Breda
Perks and benefits.
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Your growth is our mission.
We focus on your talent and develop your competence by working with individual growth plans to enhance and support your strengths and goals. All that in an inspiring international environment that evolves around the supply chain industry where you can work closely with cool customers and have opportunities to travel around the world.
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Flexible working.
Home, office, hybrid, or remote work? Sometimes this, sometimes that! We believe that meeting face to face with our colleagues is essential for creativity, energy, nurturing the company culture, and growth. However, maybe not every day for everyone. The future ways of working are flexible, and our employees can find the optimal arrangement with their managers.
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Your wellbeing matters.
You give your best to bring success to the company. We give our best to provide you work-life balance and a healthy and safe environment! We offer various sports activities (yes, yoga too 😊) and high-level health insurance for our employees.
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Having fun together.
Party in the office? We are in! Whether it is team-building activities, after-work hours, or our yearly summit, we love having fun together! And we always find occasions to celebrate. 😉